PRIVACY POLICY
This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the nahlumina.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Nah Lumina (“Nah Lumina”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Automatic collection of information
Our top priority is customer data security, and as such, we exercise a strict no-logs policy. We may process only minimal user data, only as much as is absolutely necessary to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding usage and traffic. This statistical information is not aggregated in a way that would identify any particular user.
Collection of personal information
You can access and use the Website and Services without telling us who you are or revealing any information that could identify you as a specific, identifiable individual. However, to use certain features, you may be asked to provide Personal Information (e.g., your name and email address). We receive and store any information you knowingly provide to us when you make a purchase or fill out online forms on the Website.
This may include:
Personal details (e.g., name, country of residence)
Contact information (e.g., email address, physical address)
Account details (e.g., username, user ID, password)
Proof of identity (e.g., photocopy of a government ID)
Payment information (e.g., credit card, bank details)
Information about others (e.g., guests you register)
Any other materials you willingly submit (e.g., feedback, articles, images)
Some of the information is collected directly from you. You can choose not to provide certain information, but doing so may limit your ability to use certain features. If you are unsure about what information is mandatory, please contact us.
Use and processing of collected information
To provide our Website and Services, or to meet legal obligations, we may use your Personal Information for the following purposes:
Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Improve our offerings
Send administrative and support messages
Send marketing and promotional communications
Respond to inquiries
Request feedback
Improve user experience
Post client testimonials
Enforce terms, conditions, and policies
Protect against abuse and malicious users
Respond to legal requests and prevent harm
Operate the Website and Services
The legal basis for processing depends on your interaction with the Website and Services, and may include:
Your consent
Performance of a contract or pre-contractual obligations
Compliance with legal obligations
Our legitimate interests or those of a third party
Public interest or official authority
We are happy to clarify which legal basis applies in your case.
Billing & payments
We use third-party payment processors to securely handle your payment information. Their use of your Personal Information is governed by their respective privacy policies, which we recommend reviewing.
Disclosure of information
We may share your Personal Information with trusted third-party partners, affiliates, or service providers who assist us in delivering the Website and Services. These parties are only permitted to use the information to perform their duties and must comply with privacy practices consistent with this Policy.
We may also disclose your information if required by law, or if necessary to protect our rights, safety, investigate fraud, or respond to legal processes.
Retention of information
We retain your Personal Information for as long as necessary to fulfill our legal obligations, resolve disputes, and enforce agreements. Aggregated, non-identifiable data may be retained indefinitely. Once the retention period expires, Personal Information is deleted.
Transfer of information
Depending on your location, data transfers may involve storing your information in a country other than your own. You have the right to know the legal basis of such transfers and the safeguards in place. Please contact us for more information.
Your rights
You have the right to:
Withdraw your consent
Object to processing (when based on legal grounds other than consent)
Access and obtain a copy of your Personal Information
Verify and correct your data
Restrict data processing under certain conditions
Request deletion of your data
Receive your data in a structured, machine-readable format
Transfer your data to another controller (where technically feasible)
To exercise any of these rights, contact us using the information below.
GDPR rights (EEA residents)
If you reside in the European Economic Area (EEA), you are entitled to:
Access your data
Request correction or completion of data
Request deletion
Object to or restrict processing
Receive a copy of your data
Withdraw your consent at any time
Lodge a complaint with your local data protection authority
California privacy rights
California residents may request information about the Personal Information we shared with other businesses for their direct marketing purposes (if any) once per calendar year. To make such a request, please contact us.
How to exercise these rights
To exercise your rights, please contact Nah Lumina using the details at the end of this Policy. We may request identity verification before processing your request.
Cookies
The Website uses “cookies” to enhance your experience. A cookie is a text file placed on your device by a web server. You may choose to accept or decline cookies through your browser settings. Disabling cookies may limit some features of the Website.
Do Not Track signals
Our Website is not currently set up to respond to “Do Not Track” signals from browsers. However, we strive to limit our collection and use of Personal Information as outlined in this Policy.
Email marketing
We offer newsletters and promotional emails that you may opt into. We do not share your email with third parties unless necessary to deliver these communications. You can unsubscribe at any time using the link provided in emails.
Links to other resources
The Website may contain links to third-party websites not controlled by us. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
Information security
We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no transmission over the internet is 100% secure. You acknowledge these limitations when using the Website and Services.
Data breach
If we become aware of a data breach involving your Personal Information, we may notify affected users, law enforcement, and post a notice on the Website if legally required or appropriate.
Changes & amendments
We may update this Policy at our discretion. If material changes are made, we will revise the date at the bottom of this page and may notify you directly. Continued use of the Website after such updates constitutes your acceptance.
Acceptance of this policy
By accessing or using the Website and Services, you acknowledge that you have read and understood this Policy and agree to its terms. If you do not agree, please do not use the Website or Services.
Contacting us
If you have questions about this Policy or wish to exercise your data rights, please contact:
Nah Lumina
Email: Laura@nahlumina.com
This document was last updated on August 6, 2025.